Coronavirus (COVID-19)

Published on 03/03/2020

Coronavirus (COVID-19) - latest information and advice

If you are due to attend First Community for an appointment then we ask you to please telephone the department / person that you plan to visit, BEFORE attending so that we can carry out a brief assessment.

If you are due to attend the East Surrey Hospital site, please visit this page to see the measures put in place to protect patients, the community and NHS staff 

Caterham Dene Hospital: Important imformation about visiting

To keep visitors, staff and patients safe we are required to close the hospital to visitors in line with national lock down two guidance.

Please call 01883 837517 if you have any concerns about your relative or friend or if you would like us to pass on a message to them.

We have Wi Fi on our ward so that patients can use their own devices to communicate with friends and family.



COVID-19, also known as coronavirus, is a new virus that can affect your lungs and airways. Novel coronavirus (COVID-19) is a new strain of coronavirus first identified in Wuhan City, China. The 2019 novel coronavirus has been spreading since it was first reported in December 2019.

Symptoms include fever and respiratory symptoms including coughing and shortness of breath. Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long term conditions like diabetes, cancer and chronic lung disease.

Use the NHS 111 coronavirus service if            

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days
Please only call 111 if you cannot get help online.

There are things you can do to help stop viruses like coronavirus spreading.

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  • avoid close contact with people who are unwell
  • touch your eyes, nose or mouth if your hands are not clean
Further information 

The Public Health team at Surrey County Council offers some tips to help look after your mental wellbeing during the Coronavirus crisis:

  1. Take breaks from watching, reading or listening to news stories, including social media – overloading on information can impact your mood.
  2. Make time to unwind. If can’t do the things you normally enjoy because you’re staying at home, think about how you could adapt them, or try something new?
  3. Stay connected with others, call friends and family members. The community helpline can also put you in touch with a telephone friend if you don’t have anyone to talk to.
  4. Talk with people you trust about your concerns and how you are feeling.
  5. Stick to the facts. Only read and share accurate information from GOVNHS and Surrey County Council to understand the actual risks to yourself and people you care about. This can make the outbreak less stressful for yourself.
  6. Help others who may be struggling with their mental wellbeing. Check the NHS One You tips on what you can do to help others.
  7. Build physical activity into your daily routine, like dancing to music you love, cleaning your home or following online exercise workouts. This can help reduce stress, anxiety and low mood. Find out more on the Healthy Surrey websiteDownload some useful exercises for ages 65+
There is a range of support and advice on the Healthy Surrey website which includes self-help resourceslocal services (including a 24/7 confidential helpline) and information for those with or dealing with an adult in crisis.

Watch Sandra talk about her Covid-19 recovery.

Watch Tim talk about his experiences of Caterham Dene Hospital.

Watch Shenaz share her story as she recovers from Covid-19.