As we continue to respond to the COVID-19 pandemic, by following Government guidance we ask that all members of the public (patients and visitors) attending our clinics and Minor Injury Unit wear a face covering. This guidance is effective from Monday 15 June 2020. If you find it difficult to tolerate wearing a face covering because of age, a health condition or disability you do not need to wear a face covering.
First Community approach to equality, diversity and inclusion
Our diversity is one of our greatest strengths and we continue to strive to build an inclusive culture.
Racism will not be tolerated by First Community
Our full approach to equality, diversity and inclusion can be found on this webpage https://bit.ly/3eQlPgi
Online Support to Meet the Emotional Needs of Your ChildrenWe all need support to meet the emotional needs of our families sometimes so the Surrey Wellbeing Partnership and local NHS experts have teamed up to create a new Facebook page to help you weather the COVID-19 storm. It’s full of tips and ideas on how to meet the emotional needs of your children during the outbreak and beyond.
Attend Anywhere website for video consultations
What is Attend Anywhere?
Attend Anywhere is a website used to connect clinicians and patients via video. This would occur instead of a face-to-face appointment, saving travel time and reducing the inconvenience of attending an appointment. This would require you to have access to a smart phone or computer with a webcam and also to have a good internet connection.
Who can attend/receive the service?
NHS Diabetes Advice helpline
NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.
The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.
Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.
Support for Surrey Parents During COVID-19
Surrey Heartlands has created a new information sheet for Surrey parents highlighting the health and wellbeing services and support available to them during the COVID-19 outbreak. This includes information on new local initiatives including the DadPad App, HANDi app and the new virtual postnatal peer support groups which are just starting, alongside existing services such as the Children and Family Health Surrey Advice Line and national resources like Every Mind Matters.
Please call before arriving at our Caterham Dene Minor Injury Unit
Our Caterham Dene Minor Injury Unit is open daily from 8am – 8pm, to help us manage safe social distancing practices as part of our response to the COVID-19 outbreak we ask that you please phone us on 01883 837500 before arriving. This will help ensure the safety of patients and staff. Thank you.
First Community launch new service to support patients following COVID-19
On 18 May 2020 First Community Health and Care launched a new service to support patients that require multi-disciplinary rehabilitation following COVID-19.
First Community receives International recognition for our occupational health and safety management system
We are delighted to announce that First Community has been awarded the ISO 45001 which is the International Standards Organisation award for occupational health and safety management systems.
To achieve this standard, we put the health and safety of our staff and patients as a top priority by putting a framework in place to manage risks and opportunities to help prevent work-related injury and ill health.
Free Online Parenting Guides for Families in Surrey
Bringing up children is a lot of fun but can also have its challenges and understanding your child’s emotional development can help to support your relationship and your child’s behaviour.
Families living in Surrey can get access to FREE online guides that include top tips from childcare, education and NHS health experts.