News

NHS Diabetes Advice helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.
The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.
Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.

Support for Surrey Parents During COVID-19

Surrey Heartlands has created a new information sheet for Surrey parents highlighting the health and wellbeing services and support available to them during the COVID-19 outbreak. This includes information on new local initiatives including the DadPad App, HANDi app and the new virtual postnatal peer support groups which are just starting, alongside existing services such as the Children and Family Health Surrey Advice Line and national resources like Every Mind Matters.

Please call before arriving at our Caterham Dene Minor Injury Unit

Our Caterham Dene Minor Injury Unit is open daily from 8am – 8pm, to help us manage safe social distancing practices as part of our response to the COVID-19 outbreak we ask that you please phone us on 01883 837500 before arriving.  This will help ensure the safety of patients and staff.  Thank you.

First Community launch new service to support patients following COVID-19

On 18 May 2020 First Community Health and Care launched a new service to support patients that require multi-disciplinary rehabilitation following COVID-19.

We are delighted to announce that First Community has been awarded the ISO 45001  which is the International Standards Organisation award for occupational health and safety management systems.

 To achieve this standard, we put the health and safety of our staff and patients as a top priority by putting a framework in place to manage risks and opportunities to help prevent work-related injury and ill health.

Free Online Parenting Guides for Families in Surrey

Bringing up children is a lot of fun but can also have its challenges and understanding your child’s emotional development can help to support your relationship and your child’s behaviour.

Families living in Surrey can get access to FREE online guides that include top tips from childcare, education and NHS health experts.

Dietitians cook up ideas to provide a new menu of support

Those at risk of malnutrition, struggling with their appetite or losing weight, rely on dietitians for help. Prior to COVID-19, patients in east Surrey routinely saw the First Community Health and Care dietetic team in care homes, clinics, their own homes or community hospital wards. Sadly, their world was turned upside down when COVID-19 forced face to face dietetic services to be put on hold. However, thanks to some innovative ideas, dietetic support is still available.

Celebrating International Nurses Day

Today we are saying a huge thank you to our dedicated nursing staff on International Nurses Day as they continue to support local residents amidst the COVID-19 pandemic. 

The theme for this year’s Day is ‘nursing the world to health’ and never has this been more apt with our nurses providing vital care and support for the most vulnerable people across east Surrey and parts of West Sussex. 

12 May, as International Nurses Day, coincides with the birthday of nursing pioneer Florence Nightingale and 2020 marks her bicentenary

Hand washing plays a key role in protecting yourself and others from coronavirus.

*Wash your hands more often

*Use soap and water for 20 seconds

*Or use hand sanitiser

View these tips on handwashing technique: http://nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/

Fathers in Surrey now have access to an exciting new online resource, DadPad. The free easy-to-use online app has been developed to support dads, and particularly new fathers, to help guide them into fatherhood.

DadPad gives fathers access to knowledge and practical skills on a range of topics from pregnancy and supporting their partner through to how to care for a crying baby, first aid tips and knowing their baby’s milestones from birth up until 18 months.