Positive results from First Community employees in national NHS staff survey

Published on 26/02/2019

Employees at First Community, which provides community health care in east Surrey and West Sussex, say its services are first rate and recommend it as a good place to work. The 2018 NHS staff survey went out to 1.1 million people at more than 300 organisations providing NHS services. The results of the survey were released on 26 February 2019. 

Of the more than 70% of First Community employees who took part in the national survey, 84% said the care of patients and service users is First Community’s top priority and 88% said that if a friend or relative needed treatment, they would be happy with the standard of care provided by First Community.  Almost 70% of staff said they would recommend First Community as a good place to work. 

 ‘Once again the results of the NHS staff survey are very positive.  I am particularly pleased our results for staff health and wellbeing improved this year as we launched a programme called #HealthyMe to promote colleagues’ physical and mental health and wellbeing after this was identified as an area for improvement in last year’s NHS staff survey. There are, of course, areas to improve and we will focus on those in the coming months so that our CQC Outstanding rated services continue to improve and we offer a positive work environment for our committed clinicians and support staff, ‘ said Sarah Billiald, First Community’s CEO. 

First Community provides NHS community-based nursing and therapy services, such as physiotherapy, occupational therapy, speech and language therapy and dietetics, to local people at home and in local clinics across east Surrey and part of West Sussex.
– E N D S –

For more information contact: Jenny Rawlinson or Maddy Scibberas, Communication Team, First Community Health and Care, 01737 775462

Notes for editors:

First Community Health and Care delivers front-line NHS services, providing first-rate care, through our first-rate people, offering first-rate value to our local community.

First Community is part of the NHS family and provides community healthcare services in east Surrey and the surrounding area. It provides highly-rated, well run services, delivered by our skilled people. Services include high-quality nursing and therapy, specialist care teams, children and family advice and support as well as a rehabilitation ward, rapid assessment clinic and minor injury unit at Caterham Dene Hospital.

First Community is a community interest company.  Any surplus is reinvested into community services. 

In August 2017 CQC rated First Community as outstanding following its inspection of our services in March 2017.

The NHS Staff Survey is among the largest staff surveys in the UK and the results were published on 26 February 2019. First Community commissioned Picker Institute Europe to manage the survey on our behalf. 

Visit www.firstcommunityhealthcare.co.uk  for more information about First Community Health and Care. 

Follow First Community on Twitter @1stchatter