First-rate care, First-rate people, First-rate value

First Community’s positive speaking up culture recognised in the National Guardian’s Office Annual Report

National Guardians Office
Published on Thursday 16 November 2023

The National Guardian’s Office Annual Report was laid before Parliament today, highlighting the work of Freedom to Speak Up Guardians and the National Guardian’s Office.

The report shares learning which indicates that more work is needed for speaking up to be described as business as usual in the healthcare sector in England.

The report features case studies from across England, illustrating the difference Freedom to Speak Up Guardians are making and examples of how healthcare workers are being supported to speak up for patient safety and worker wellbeing.

In the 2022 NHS Staff Survey, 83% of workers at First Community Health and Care agreed with the question “I feel confident to speak up about anything that concerns me in my organisation.” This is the highest score across all NHS organisations, with the national average being 61.5%.

A case study from First Community is included in the Annual Report, where Florence Barras, Chair of the Board speaks about First Community’s positive speak up culture. 

You can access the Annual Report and read more here: