Contact us

Call: 01737 775450
Fax: 01737 778833
SMS Text: 07814 639034*

First Community Health and Care,
2nd Floor,
Forum House,
41-51 Brighton Road,
Redhill,
Surrey 
RH1 6YS

Email: fchcenquiries@firstcommunitysurrey-cic.nhs.uk

*Please do not disclose patient identifiable information in the text message. 

We’re improving how we communicate with patients. We want to make sure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please let us know. 

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Complaints

Our passion is to deliver the highest quality of care for our patients, but we know that sometimes, things go wrong. If you feel that the treatment or service you received fell short of your expectations or you have cause for concern, please let us know. We take all complaints very seriously, treat them confidentially, investigate each one individually, and will respond as quickly as possible. We acknowledge the importance of complaints and use them as an opportunity to learn how to improve our services and all aspects of the patient experience.

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