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Complaints

Our passion is to deliver the highest quality of care for our patients, but we know that sometimes, things go wrong. If you feel that the treatment or service you received fell short of your expectations or you have cause for concern, please let us know. We take all complaints very seriously, treat them confidentially, investigate each one individually, and will respond as quickly as possible. We acknowledge the importance of complaints and use them as an opportunity to learn how to improve our services and all aspects of the patient experience.