First-rate care, First-rate people, First-rate value

News

collage of images of staff at an event

First Community colleagues attend East Surrey Place neurodiversity community of practice event

Jayne White, Associate Director for Children, Young People and Families and Anita Lamb, Service Manager for Children Young People and Families along with members of the 0-19 team for Children and Family Health Surrey (CFHS) were delighted to take part in the East Surrey Place neurodiversity community of practice event earlier this week. 

a hand with gloves giving thumbs up and a gloved hands with a thumbs down

First Community launches new ‘To glove or not to glove’ campaign

First Community has become the latest healthcare organisation to launch an awareness campaign which aims to reduce the unnecessary use of non-sterile disposable gloves for patients without a known infection risk. 

The ‘To glove or not to glove’ campaign focusses on good hand hygiene and infection prevention principles which will lead to a better and safer experience for both patients and staff.

First Community’s Inpatient Rehabilitation Therapy team

First Community’s Therapy team deliver an Olympic-themed exercise class for patients

On Friday 9 August, First Community’s Inpatient Rehabilitation Therapy team delivered an Olympic-themed chair-based exercise class to support patients recovering from an illness or injury on Caterham Dene Hospital Ward. 

The exciting new initiative, helped to improve patients' physical health and mental well-being through engaging and accessible activities inspired by the spirit of the 2024 Olympic games. 

Emis

External IT issue update: First Community services now regaining access to Emis

Following the external global IT issue affecting businesses on Friday 19 July, First Community services are now regaining access to the Emis system used to check patient records and appointment details. 

All First Community services continue to provide patient care. Service details can be found here: https://www.firstcommunityhealthcare.co.uk/what-we-do

We hope to have the full system back up and running as soon as possible. 

standards exceeded

First Community successfully completes 2024 Data Security and Protection Toolkit: exceeding standards once again

For a fourth year running, First Community has successfully completed a Data Security and Protection Toolkit self-assessment and surpassed the stringent standards, showcasing its unwavering commitment to data security and protection.

All organisations that have access to NHS patient data and systems must use the Data Security and Protection Toolkit to publish an assessment against the National Data Guardian’s 10 data security standards.

QR code for webpage and image of a child eating

First Community children’s dieticians launch fussy eating and complex feeding online resource

The First Community children’s dieticians have launched a new, free resource for families and carers who are struggling with their children’s eating.

The webpage starts with an explanation of the difference between ‘fussy eating’ and ‘complex feeding difficulties’ which will help people identify what resources they need to access.

The webpage features a range of information available, split into easy to access sections such as online courses, self-help programmes, support groups and nutritional information and much more.