First Community Easy Read Privacy policy
The First Community Privacy Policy in full is available on our website.
This notice explains: 
Why, when and how we collect personal data about you Why and when we might tell others about
your personal data How we keep your personal data secure
What is personal data?
- Your name
- Your date of birth
- Your address, telephone number and email
- If you are married
- Who you live with
- Your gender
- Your ethnicity and religion
- Your health conditions
- Photos of you
- Your doctor
- Someone we may contact to help you in an emergency.
Why do we need your personal data?
To help us personalise your treatment.
To ensure our services are safe and inclusive.
To look after your safety and wellbeing.
To tell you more about our services and your care with us.
Who has access to your personal data?
Only staff contracted by First Community who are providing you with a service .
Who do we share your personal data with and why?
Your personal data will only be shared with health care professionals who are providing you with care.
We hold our patient information on EMIS which is a secure electronic health care record. Where we hold patient information which isn't on EMIS this also held securely.
We will share your personal data if the law says we need to for example if there is a court order or to prevent fraud or crime.
We process (the action of putting data into a computer and having the computer use it to produce a desired result) your personal data under the Data Protection Act 2018.
You have the right to ask us to stop processing your personal data.
We do not:
Share your personal data for marketing purposes.
Sell or rent your personal data to third parties.
Share your personal data with anyone apart from legal authorities unless you have given us consent to do so.
How long do we keep your data:
We will only keep your personal data for as long as we need it to provide care to you and to meet legal and regulatory requirements.
We will securely delete data that is no longer needed.
How do we keep your data secure:
We have rules that explain to us how to keep your personal data safe.
We make your personal data secret so only people with a special code can read it.
We use security measures to keep our computer databases safe from people who aren't supposed to access them.
You have the right to:
Ask for a copy of your personal data.
Ask us to change your personal data.
Ask us to delete or stop using your personal data.
Questions
If you have any questions or comments you can contact us by:
Call: 01737 775450
SMS Text: 07814 639034
Email: fchc.enquiries@nhs.net
Online form: https://www.firstcommunityhealthcare.co.uk/contact-us
Complaints
If you have any comments, queries or complaints about this Privacy Notice or the processing of your personal data please:
Email: FCHC.DPO@nhs.net
You can also get in touch with the Information Commissioner's Office (ICO).
Website: www.ico.org.uk