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You can now access your appointment information and receive answers to common questions about your care on the Intelligent Patient Portal.

On this page you will find support materials about the Intelligent Patient Portal, its benefits and how to use it.

Login to the portal here

What is the Intelligent Patient Portal?

The Intelligent Patient Portal is a safe online space where you can manage parts of your healthcare. You can use it on your:

  • Phone
  • Tablet
  • Computer 

The portal allows you to:

  • Check your appointment date, time and location
  • Ask simple questions about your appointment, for example how to get there.

How to login and use the portal

Step one

Open the portal here

Step two

Access the portal

Click the 'Continue to NHS Login' button. This will take you to the login page for your NHS Account.

Step three

Log in to the portal

Sign in using NHS Login. You will need to enter:

  • Your email
  • A password

 

This is the same username and password that you use to access the NHS App and other NHS related Apps and solutions.

If you do not have an NHS Login yet, you will need to register by clicking the 'Create NHS account' button. The system will guide you to create a new account. You will only need to do this once. You can find more information on how to register with the NHS login here: About NHS login. If you have any difficulty, speak to your service about it and they will direct you. 

Step four

Enter your security code

You may also be asked to enter a security code sent to your phone or email. Type in the code you've received and click 'continue'.

Step five

Check your appointments

Once logged in to the portal, you can view your upcoming appointments. Click on 'open details' to see more information about your visit. 

Have you got questions related to your appointment?

The portal has a chat helper. You can ask questions relating to your appointment such as, How to get there? and it will guide you. To use the chat:

  • Click on 'chat' at the top of the screen.
  • Type your question in the 'write a message' section.
  • The helper will answer accordingly.

If you need help

If you cannot complete something in the portal please contact your healthcare service using the phone number or email they have given you. They will help you. 

Important

  • Keep your login details safe
  •  Do not share your account with other people
  •  Always sign out if using a shared computer.