Coronavirus (COVID-19)

Published on Tuesday 18 May 2021

Coronavirus (COVID-19) - latest information and advice

Covid-19 restrictions will end in many settings in England from 19 July 2021.  However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.

NHS patients, staff and visitors must continue to wear face coverings in healthcare settings and follow social distancing rules.  Please help us to keep everyone safe and follow the guidance

If you are due to attend First Community for an appointment then we ask you to please telephone the department / person that you plan to visit, BEFORE attending so that we can carry out a brief assessment.

If you are due to attend the East Surrey Hospital site, please visit this page to see the measures put in place to protect patients, the community and NHS staff 

Visiting Caterham Dene Ward

We're pleased to open our Caterham Dene Ward visiting hours from 2pm - 4pm or 6pm - 7pm.

Each patient on the ward can have one daily visit from a person they've nominated and the number of visitors at the patient’s bedside or on the patio area must be limited to one nominated person.

To continue to keep our patients, staff and visitors safe, our ward staff will continue to ask screening questions before any visitor is permitted to enter the ward. All visitors are also advised to have a negative lateral flow test on the day of the visit.

Please phone the ward matrons if you require an alternative visiting time on 01883 837517.

We ask you to help us by:

  • Not visiting if you are unwell or showing signs of coronavirus
  • Wearing a fluid resistant face mask in the hospital which we can supply for you
  • Entering and leaving through the ward entrance
  • Cleaning your hands with alcohol gel provided when entering and leaving
  • Staying at least two metres away from other people

COVID-19 useful resources

Use the NHS 111 coronavirus service if            

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Please only call 111 if you cannot get help online.

The Public Health team at Surrey County Council offers some tips to help look after your mental wellbeing during the Coronavirus crisis:

  1. Take breaks from watching, reading or listening to news stories, including social media – overloading on information can impact your mood.
  2. Make time to unwind. If can’t do the things you normally enjoy because you’re staying at home, think about how you could adapt them, or try something new?
  3. Stay connected with others, call friends and family members. The community helpline can also put you in touch with a telephone friend if you don’t have anyone to talk to.
  4. Talk with people you trust about your concerns and how you are feeling.
  5. Stick to the facts. Only read and share accurate information from GOVNHS and Surrey County Council to understand the actual risks to yourself and people you care about. This can make the outbreak less stressful for yourself.
  6. Help others who may be struggling with their mental wellbeing. Check the NHS One You tips on what you can do to help others.
  7. Build physical activity into your daily routine, like dancing to music you love, cleaning your home or following online exercise workouts. This can help reduce stress, anxiety and low mood. Find out more on the Healthy Surrey websiteDownload some useful exercises for ages 65+

There is a range of support and advice on the Healthy Surrey website which includes self-help resourceslocal services (including a 24/7 confidential helpline) and information for those with or dealing with an adult in crisis.

Watch the below recording from Janet Clark, Service Manager Long Term Condition Support Services with a relaxing exercise to help reduce stress and anxiety. 

Watch Sandra talk about her Covid-19 recovery.

Watch Tim talk about his experiences of Caterham Dene Hospital.

Watch Shenaz share her story as she recovers from Covid-19.


District nursing team feedback May 2020


Paediatric Therapies - Aug 2020


District Nursing - Aug 2020


Immunisation Team - Aug 2020


Download the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

NHS App Image


You can use the NHS App to get health advice, book appointments, order repeat prescriptions and view your GP health record. You can also access your COVID Pass which can be used to demonstrate your Covid-19 status, both vaccination and testing, for travelling or attending events. You can check your own vaccine and testing status whenever you want or need to from a tablet or smartphone.

Select the image for more information. You will be joining millions of people in the UK who are already enjoying the benefits of the NHS App.