First-rate care, First-rate people, First-rate value

Ask 3 questions

Asking 3 questions* will help you make the right choices for your health.

Ask 3 questions


Normally there will be choices to make about your healthcare. For example, you may be asked:

  • To decide whether or not you want to have treatment
  • To choose between different types of treatment
  • If you want to continue with the same treatment.

What you choose to do should depend on what is important to you.

It can help to write a list of the questions you want answered and take it to your appointment.

If you’re asked to make a choice, you may have more questions that you want to ask. You may also want to talk over your options with your family and friends which is fine, you don’t have to make a decision there and then.

We want to know what’s important to you

healthcare worker talking to patient

First Community Health and Care use shared decision making to improve outcomes for service users and to understand what’s important to them.

Your health, your decision

Make a note of any other questions you would like to ask during your consultation. 

Remember, you can bring someone else with you to your appointment such as a relative, carer or friend, or a chaperone can be arranged. Please let us know when booking your appointment if a chaperone is needed.


*Ask 3 Questions is based on Shepherd HL, et al. Three questions that patients can ask to improve the quality of information that physicians give about treatment options: A crossover trial. Patient Education and Counselling, 2011;84: 379-85

First Community provides front-line NHS community healthcare services in east Surrey and parts of West Sussex.

We provide first-rate care, through our first-rate people, offering first-rate value. For more information visit:

If you would like this information in another format, for example large print or easy read, or if you need help communicating with us:

First Community (Head Office)

Call: 01737 775450 Email: Text: 07814 639034

Address: First Community Health and Care, Orchard House, Unit 8a, Orchard Business Centre, Bonehurst Road, Redhill RH1 5EL

To print this page, please select accessibility tools and the print this page icon. 

For office use:  Document number: PFD_TS080 Version 1:   Publication date: November 2022