First Community Outstanding Staff Survey Results

First Community, (local NHS health care provider in east Surrey and parts of West Sussex), released their results from the 2019 NHS Staff Survey on 19 February 2020. The feedback in the annual survey is extremely positive with the majority of staff indicating First Community really is an outstanding health care organisation.

Over 350 staff took part in the survey with a response rate of 79%, compared with 71% last year and a national average of 48%. This is the highest response rate across NHS community providers.

Staff feedback includes:

First Community invests over £11,000 to improve the health and wellbeing of children and families in east Surrey

First Community invests over £11,000 to improve the health and wellbeing of children and families in east Surrey

First Community Health and Care has invested in over £11,000 to implement new initiatives put forward by staff to improve health and wellbeing of children and families in the local community.

In October 2019, the ‘Ideas to Action’ project launched and staff put forward their investment proposals.  

Minor Injury Unit at Caterham Dene Hospital Festive Opening Times

Our Minor Injury Unit at Caterham Dene Hospital will be open 8am to 8pm every day over the festive period. This service is for people aged 18 and over who have a minor injury that cannot be managed by your GP or practice nurse. We offer treatment for broken bones, cuts and bruises, bites, eye problems, minor burns and scalds. Our qualified emergency nurse practitioners provide first rate care. 

The Minor Injury Unit is unable to treat children under the age of 18 years. If you think your condition is serious or life-threatening, you should dial 999 or go to your nearest A&E.

Celebrating first rate health care in east Surrey

First Community held its annual staff awards ceremony on Wednesday 11 December at Lingfield Park to celebrate the outstanding health care provided to local residents across east Surrey.
More than 250 people attended the event, including members of staff and partner organisations, to recognise the exceptional patient care, partnership working and leadership skills staff and partners have demonstrated over the last year.
Sarah Billiald, Chief Executive of First Community said, “This event is a fantastic opportunity to celebrate the First Rate Care we have given to people

First Community supports the NHS call on A-level students to join the NHS

As nearly half a million students get their A-level results today, NHS leaders and health care providers across the UK are calling on young people to consider a career in nursing.

The NHS has worked with universities to offer more than 7,000 extra nursing places in higher education from this September, as part of the NHS Long Term Plan to build a workforce for the future of the health service, supported by its successful ‘We are the NHS recruitment campaign’.

First Community's Privacy Notice updated

First Community's privacy notice updated in July 2019 outlines how we manage your personal information and how we meet our obligations under the GDPR (General Data Protection Regulation) 2018.

You can view the updated notice here, under the Privacy Notice section. 

Please note that our website home page is currently undergoing maintenance.  The privacy policy link at the bottom of the home page currently links to the May 2018 document and this will be updated soon. 

First Community Health and Care Nurses honoured at the Queen’s Nursing Institute Awards 2019

On 21 June 2019, two Nurses from First Community Health and Care were delighted to collect awards at the Queen’s Nursing Institute Awards 2019 (QNI).

The event took place at the Royal Garden Hotel, London and was attended by almost 500 community nurses and guests.

Liz Mouland, Chief Nurse & Director of Clinical Standards was awarded the title of ‘Queen’s Nurse’ (QN) for demonstrating a high level of commitment to patient care and nursing practice and was presented with the award by Suzanne Gordon, International Speaker and Journalist.