Heart Failure

Providing specialist nursing assessment and advice on managing Heart Failure.

What does the service provide?

  • heart failure
    A “One Stop” Heart Failure Clinic runs every Monday morning (other than Bank Holidays) alternating between Oxted Health Centre and Birchwood Medical Practice in Horley. GP’s who suspect a patient of having heart failure refer them into our clinic where they will undergo an echocardiogram and clinician review and a written report will then be sent back to the referring GP.
  • Education, information and support to those newly diagnosed with Heart Failure
  • Ongoing support and advice not only to the patient but to their families and carers too.

Our Team

Our team consists of Heart Failure Nurse Specialists (HFNS) who provide:

  • Nurse led clinics on a weekly basis at Oxted Health Centre, Caterham Dene Hospital, Birchwood Medical Practice Horley, Smallfield surgery Redhill and Greystone surgery Redhill providing specialist nursing assessment and advice on managing Heart Failure.
  • Education around what Heart Failure is and how to manage it including lifestyle advice and measures to put in place to monitor the condition
  • Advice on the signs and symptoms to look out for which could indicate a “flare up” of the condition and what to do if they notice any of them
  • Regular reviews of symptoms, general observations and well- being along with regular blood tests to monitor kidney function
  • Individualised care plans to encourage the patient to self-manage their condition (with support of the HFNS)
  • An “open door” service with access to the HFNS by telephone if required.

How to refer to the Service

  • GP’s who have a suspicion of heart failure can arrange to have a Pro-BNP blood test done and if positive can refer directly into our One Stop Heart Failure Clinics for an echocardiogram and clinician review
  • Clinicians can refer in directly to the Heart Failure Nurse Specialist if the patient has a confirmed diagnosis of heart failure (LVEF <45%) on echocardiogram done within the last 12 months
  • Patients must be registered with an East Surrey GP.

Useful Links

Call: 01737 777708

First Community Health and Care
2nd Floor Forum House
41-51 Brighton Road
Redhill RH1 6YS 


All clinics have parking facilities. Please allow plenty of time for parking as space can be limited at times.

Email: fchc.heartfailureteam@nhs.net

Hours of service: 8.30 - 4.30