Urgent Community Response (UCR) Service

The Urgent Community Response (UCR) team is part of our responsive services who provide urgent intervention to prevent acute hospital admission. 

What does the service provide?

If you are unwell you may be referred to this service for assessment and treatment in your own home environment to prevent unecessary hospital admission. If you require further support we closely with other mutlidisciplinary health and social teams to ensure your care is coordinated and continuous.

Our Team

A skilled team of health professionals that aim to treat you in your home environment.

How to refer?

Referrals to the service will be accepted from GPs, the ambulance service and other healthcare professionals only. Patients cannot self-refer.

Your referral will be triaged and assessed by the team. If clinically indicated, you will be seen within two hours, but you may also be seen later that day or the next day if required.

How to contact the service?

Phone: 01737 775475

Hours of service: 8am-8pm (last referral at 6pm) seven days a week 365 days a year.